Consumer Rights Privacy Notice Residents of California
We are committed to providing quality products and exceptional service to you. We are just as committed to protecting theprivacy and security of information (referred to as “data”) we collect about you. This notice describes the data we collect,how we use it and how we protect it. If you are a current customer, you should refer to the GLBA Privacy Notice as the terms of that notice govern our privacy practices with respect to our customers. If you are a member of one of our healthrelated insurance plans, you should also refer to our HIPAA Privacy Notice.
1. Use of Information
We collect and use your data to:
- Identify you when you visit our website.
- Evaluate your request for our insurance or other products or services.
- Administer and market our products or services.
- Improve our services and product offerings.
- Streamline processes.
- Conduct analytics.
- Respond to inquiries related to support, employment opportunities, or other requests.
- Send marketing and promotional materials, including information relating to our products or services.
2. What Data We Collect
The following provides examples of the type of information that we collect from you and how we use that information.
|Context||Types of Data||Primary Purpose for Collection and Use of Data|
|Requesting a Quote||We collect your name and contact information when you request a quote.||We have a legitimate interest in providing quotes for the products and services that we provide.|
|Cookies and Third Party Tracking||We participate in behavior-based advertising, this means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests on our website, or on other websites.||We have a legitimate interest in engaging in behavior-based advertising.|
|Email Interconnectivity||If you receive email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases.||We have a legitimate interest in understanding how you interact with our communications to you.|
|Employment||If you apply for a job posting, or become an employee, we collect information necessary to process your application or to hire you as an employee. This may include, among other things, your Social Security Number. Providing this information is required for employment. Employees that join our self-funded insurance plan will be provided with a separate notice concerning the privacy practices that apply to that plan.||We use information about current employees to perform our contract of employment, or the anticipation of a contract of employment with you. In some contexts, we are also required by law to collect information about our employees. We also have a legitimate interest in using your information to have efficient staffing and work force operations.|
|Feedback/Support||If you provide us feedback or contact us for support we will collect your name and e-mail address, as well as any other content that you send to us, in order to reply.||We have a legitimate interest in receiving, and acting upon, your feedback or issues.|
|Mailing List||When you sign up for one of our mailing lists we collect your email address or postal address.||We have a legitimate interest in sharing information about our products or services.|
|Mobile Devices||We collect information from your mobile device such as unique identifying information broadcast from your device when visiting our website or when visiting one of our stores.||We have a legitimate interest in identifying unique visitors, and in understanding how users interact with us on their mobile devices.|
|Sales Representatives||We collect information about our sales representatives including their contact information, financial account information, Social Security Number, and performance related information.||We have a legitimate interest in maintaining and managing relationships with sales representatives, and performing our contractual obligations to them.|
|Surveys||When you participate in a survey we collect information that you provide through the survey. If the survey is provided by a third party service provider, the third party's rivacy notice applies to the collection, use, and disclosure of your information.||We have a legitimate interest in understanding your opinions, and collecting information relevant to our organization.|
|Service Providers and Vendors||Our service providers may provide us with personal information about their employees to enable us to interact with them.||We use this information in connection with contracts we have with these service providers, and have a legitimate interest to contact service provider employees in order to obtain services.|
|Website Interactions||We use technology to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms.||We have a legitimate interest in understanding how you interact with our website to better improve it, and to understand your preferences and interests in order to select offerings that you might find most useful.|
|Web Logs||We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors.||We have a legitimate interest in monitoring our networks and the visitors to our websites. Among other things, it helps us understand which of our services is the most popular|
3. Safety of Your Data
We protect your data using reasonable and appropriate security measures. However, no electronic data is ever 100% secure.
4. Data Disclosure and Sharing
We may disclose data when it is necessary to conduct our business, or as permitted or required by law. For example, we may disclose data about you to business partners in order to complete necessary business transactions on your application, account or contract. We may also disclose data in order to comply with legal requirements such as tax reporting or in response to subpoenas. We will also disclose data to regulatory or law enforcement agencies.
We may also disclose data for audit or research purposes and to consumer reporting agencies. We also disclose data to protect against fraud, verify your identity, or maintain the security of our networks or systems. We also disclose data to our fraternal operations so that you will receive the benefits of fraternal membership.
We may also disclose data about you to others that perform business services for us. For example companies with whom we contract to mail information to you.
We may also provide data about you, other than consumer report or health data, to our affiliates including for marketing purposes. We may also disclose data to others that assist us in offering our products and services to you.
California Civil Code 1798.115(c), 1798.130(a)(5)(c), 1798.130(c), and 1798.140 indicates that organizations should disclose whether certain categories of information are “sold” or transferred for an organization's “business purpose” as those terms are defined under California law. You can find a list of the categories of information that we share below. Please note that because this list is comprehensive it may refer to types of information that we share about people other than yourself. If you would like more information concerning the categories of personal information (if any) we share with third parties or affiliates for those parties to use for direct marketing please submit a written request to us using the information in the “Contact Us” section below.
California Information Sharing Disclosure
California Civil Code 1798.115(c), 1798.130(a)(5)(c), 1798.130(c), and 1798.140 indicates that companies should disclose whether the following categories of information are transferred for consideration (“sold”) or for an organization's “business purpose” as that term is defined under California law.
|Category of Personal Information||Is information collected?||Is information transferred for valuable consideration?||Is information transferred for business purposes?|
|Audio, electronic, visual, thermal, olfactory, or similar information||✓||✓|
|Bank account number||✓||✓|
|Credit card number||✓||✓|
|Debit card number||✓||✓|
|Driver's License Number / State ID||✓||✓|
|Electronic network activity (e.g., browsing history)||✓||✓|
|Health insurance information|
|Identifiers (e.g., name)||✓||✓|
|Insurance Policy Number|
|Other financial information||✓||✓|
|Social Security Number||✓||✓|
5. Access To, Deletion, and Correction of Data
Upon your written request, we will make available data collected about you for your review. If you notify us that the data is incorrect, we will review it. If we agree, we will correct our records. If we do not agree, you may submit a short statement of dispute, which we will include in any future disclosure of data. You may also request that we delete any information we have about you, which we will honor if required to by applicable law. We do not discriminate against individuals who submit requests related to their data. For more information on how to access or correct your information please contact us using the information below.
6. Contact Us
We reserve the right to change our practices or procedures after providing you proper notice. For additional information regarding our privacy notice, contact us using the following information.
Online: Visit WoodmenLife.org and select “Privacy Requests” located at the bottom of the page.
Toll free telephone number: 800-542-9756
Mailing address:WoodmenLife Attn: CCPA 1700 Farnam Street Omaha, NE 68102 Effective Date of Notice: January 1, 2020 Woodmen of the World Life Insurance Society, Omaha NE
WEB113 - 01/2020